Player Wellbeing

Responsible Gaming — Stay in Control on e98

At e98, gaming is meant to be an enjoyable leisure activity — not a source of stress or financial pressure. We have built a full set of tools and guidelines to help every player in Pakistan keep their gaming within comfortable limits. Whether you enjoy Casino, Slots, Bingo or Cricket Betting, this page covers everything you need to stay in control.

18+ Adults Only
Session Time Reminders
PKR Deposit Limits
Self-Exclusion Available
Quick Access
1

Set your PKR deposit limit

2

Turn on session time reminders

3

Use self-exclusion if needed


Our Commitment

Gaming Should Always Feel Good

e98 is built around entertainment. We want every player across Pakistan — whether you are catching a PSL match in Lahore, spinning slots in Karachi, or playing Bingo from Islamabad — to enjoy the platform in a way that feels relaxed, voluntary and within their personal budget.

Responsible gaming is not a legal disclaimer for us. It is something we think about in how we design the platform, set our deposit flows, and provide account tools. Gaming becomes a problem when it stops being fun — when it creates financial pressure, affects daily routines, or feels compulsive rather than chosen. Our tools exist to help you spot the early signs and act before that point.

This page explains the practical tools available on e98, what warning signs to watch for, and how to use the platform in a way that stays enjoyable over the long term.

Adults Only: e98 is strictly for players aged 18 and above. Age verification is part of our account process and we take this requirement seriously.
18+
Minimum age for all games and betting on e98
PKR
Set your deposit limits in Pakistani Rupees
24/7
Self-exclusion available any time from account settings
Free
All responsible gaming tools are completely free to use

Player Tools

Responsible Gaming Tools on e98

These tools are available to every registered player, free of charge, directly from your account settings. You do not need to contact support to use them.

PKR Deposit Limits

Set a daily, weekly or monthly cap on how much PKR you can deposit. Once the limit is reached, no further deposits are accepted in that period. Limits take effect immediately. Increasing a limit requires a mandatory cooling-off period before the higher limit kicks in — but reducing a limit takes effect straight away.

Session Time Reminders

Set an alert that notifies you after a defined period of continuous play — for example, 30 minutes, 1 hour or 2 hours. When the alert triggers, you can choose to continue or end your session. The reminder is designed to break the automatic flow of long sessions and give you a moment to decide consciously.

Cooling-Off Period

Take a short break from e98 without permanently closing your account. You can set a cooling-off period of several days or weeks. During this period, your account is suspended and deposits are blocked. You can still access your account history but cannot place bets or make deposits.

Self-Exclusion

If you feel that gaming is getting out of hand, self-exclusion lets you block access to your e98 account for a defined period — or permanently. During self-exclusion, you cannot log in, deposit or place bets. This tool is available instantly from account settings and we strongly encourage anyone feeling overwhelmed to use it without hesitation.

Loss Limits

Set a maximum amount in PKR that you are comfortable losing in a given day, week or month. Once your net loss reaches this limit, betting and gaming activity is paused for the remainder of that period. This is one of the most practical tools for keeping gaming within your financial comfort zone.

Reality Check Notifications

Enable periodic pop-up notifications that show you how long you have been playing and how your balance has changed during the session. These gentle reality checks are proven to help players maintain a clearer picture of their activity without disrupting the enjoyment of play.


Core Principles

Six Habits of a Healthy Gaming Routine

These are not rules — they are practical habits that experienced players use to keep gaming enjoyable over the long term.

Play with a Budget

Before you open the Casino or start placing bets on a PSL T20, decide exactly how much PKR you are comfortable spending that session — and treat it the same way you would a night out. Once that amount is done, the session is over. Never deposit more to chase what you have lost.

Set Time Boundaries

Decide in advance how long you will play — one hour, not "until I win back what I lost." Use e98's session reminders to get a nudge when your planned time is up. Mixing gaming into daily routines without a time limit is one of the most common ways casual play becomes problematic.

Play for Fun, Not Profit

Slots, Bingo, Casino and Fish Games are entertainment products — the house edge means they are not reliable income sources. Enjoy them the same way you would enjoy a Cricket match: for the excitement, not the result. If winning feels more urgent than fun, that is worth paying attention to.

Never Chase Losses

Chasing losses — depositing more PKR to win back what you have lost — is the most common trigger for problem gaming. Losses are part of every game of chance. The right response to a bad session is to close the app, not to raise the stakes. Each session should start fresh with a new budget.

Keep Balance in Life

Gaming works best as one enjoyable activity among many. If you notice that gaming is taking time away from family, friends, work or other hobbies, that imbalance is worth addressing. Healthy gaming fits around your life — it does not replace other parts of it.

Talk About It

If you ever feel that gaming is causing stress or you are hiding it from people close to you, talking about it is the first step. Whether that is with someone you trust personally or through a professional support resource, speaking up is a sign of strength — and it nearly always helps.


Warning Signs

Signs That Gaming May Be Becoming a Problem

Problem gaming rarely appears all at once. It usually builds gradually through small changes in behaviour that are easy to overlook at first. Being honest with yourself about the following warning signs is one of the most valuable things you can do as a player.

You are spending more PKR than you intended, or more than you can comfortably afford, on deposits.

You keep returning to the platform to try to win back losses, even after deciding to stop.

Gaming is taking up significantly more time than you planned, and you are losing track of how long sessions last.

You feel restless, irritable or anxious when you are unable to play, or when you try to cut down.

You are hiding your gaming activity or the amounts you are spending from family or close friends.

Gaming is affecting your sleep, work, studies or family responsibilities in a noticeable way.

If you recognise two or more of these signs in your own behaviour, we strongly encourage you to use e98's self-exclusion tool or cooling-off feature right away. You can also contact our support team and we will help you apply the right account restrictions.
Self-Check

Quick Self-Assessment

Read through the following honestly. These are not diagnostic questions — they are prompts for personal reflection. The more of these you find yourself agreeing with, the more attention your gaming habits may need.

Q1
Have you ever spent more on gaming in a week than you originally planned?
Tick if this applies to you
Q2
Do you think about gaming when you are busy with something else — work, family time or daily tasks?
Tick if this applies to you
Q3
Have you borrowed money or delayed paying bills so you could deposit on a gaming platform?
Tick if this applies to you
Q4
Have you tried to cut down on gaming and found it difficult or impossible to stick to that decision?
Tick if this applies to you
Q5
Has gaming caused arguments or tension at home, or made you feel the need to be secretive about how much you are playing?
Tick if this applies to you
If you ticked two or more, consider using e98's deposit limits, session reminders or self-exclusion. There is no shame in taking a break — it is exactly what these tools are here for.

Step-by-Step

How to Set Your Responsible Gaming Tools

Setting up your responsible gaming preferences on e98 takes under two minutes. Here is exactly how to do it after logging in to your account.

1
Log In to Your e98 Account

Access your account via the Login page. Make sure you are using your own account — responsible gaming settings apply per account.

2
Go to Account Settings

Click your profile icon in the top corner and open Account Settings. Look for the Responsible Gaming or Player Protection section in the menu.

3
Set Your PKR Deposit Limit

Enter the maximum amount in PKR you want to be able to deposit per day, week or month. Confirm the limit — it applies immediately.

4
Enable Session Reminders

Choose how often you want to be reminded during play — every 30 minutes, every hour, or at a custom interval. Save your preference.

5
Apply Self-Exclusion if Needed

If you want to take a break, select the self-exclusion option, choose your period, and confirm. The restriction takes effect immediately and cannot be reversed during the exclusion window.

FAQ

Responsible Gaming — Common Questions

Yes — reducing your deposit limit takes effect immediately with no waiting period. This is intentional: if you want to spend less, that change should happen straight away. Increasing a limit, on the other hand, requires a mandatory cooling-off period before the higher limit activates.

Your account balance is preserved during self-exclusion. You cannot access it to play or wager, but it remains in your account. When the exclusion period ends and your account is reactivated, your balance will be available for withdrawal or play as normal.

Yes — you must be 18 years of age or older to register and play on e98. This applies to all games and features on the platform, including Casino, Slots, Bingo, Fish Games and Sports Betting. We may request identity verification at any point to confirm age.

Yes — all responsible gaming tools including deposit limits, session reminders, loss limits, cooling-off periods and self-exclusion are available directly from your account settings. You do not need to contact support to activate them. They are designed to be quick and private.

You can request permanent account closure at any time by contacting the e98 support team. Before closure, any remaining PKR balance will be processed for withdrawal to your registered payment method (JazzCash, Easypaisa, Raast or bank account). Permanent closure is irreversible.

Completely free. There are no fees or charges associated with setting deposit limits, enabling session reminders, applying self-exclusion or using any other responsible gaming feature on e98. These tools are a core part of the platform, not a premium add-on.

Under-18 Protection

Keeping Minors Away from Gaming

e98 is an adults-only platform. We take under-18 protection seriously and have multiple measures in place. However, if a minor has access to a device that an adult uses for gaming, additional steps at the household level are also important.

  • Never share your e98 login credentials with anyone, including family members under 18.
  • Log out of your e98 account when using a shared device or when children are nearby.
  • Use your device's parental control or screen time features to restrict access to gaming platforms.
  • Keep payment apps (JazzCash, Easypaisa, Raast) secured with separate PINs or biometrics.
  • If you suspect that a minor has accessed an e98 account, contact our support team immediately so we can investigate and take action.
Any account found to be registered by or actively used by a person under 18 will be immediately closed, the associated data deleted where possible, and any balance returned to the source payment method.
Our Age Verification Steps
1
Registration Age Declaration

Every user must confirm they are 18+ during registration. Providing false information is a breach of our Terms and Conditions.

2
Identity Verification (KYC)

We may request a CNIC or equivalent identity document at any point to confirm the account holder is a genuine adult.

3
Withdrawal Verification

All withdrawal requests are reviewed. Inconsistencies between account details and payment method details flag for manual review.


Ready to Play the Right Way?

Enjoy Casino, Slots & Cricket Betting — Responsibly, in PKR

Create your free e98 account and set your deposit limit, session reminders and responsible gaming preferences from day one. JazzCash, Easypaisa, Raast and Bank Transfer supported. Responsible gaming tools are available the moment you register.

Play Safe
Responsible gaming built in

PKR Limits
Set your own deposit cap

18+ Only
Adults only platform