At e98, we take your privacy seriously. This Privacy Policy explains exactly what personal information we collect when you use our platform, how we use it, who we share it with, and what rights you have over your own data. We have kept the language as clear as possible — no confusing legal jargon.
Six core privacy principles that guide how we handle your data every single day.
All data transmitted between your device and e98's servers is encrypted using industry-standard TLS protocols. Your login credentials, account details and PKR payment information are never sent in plain text.
e98 does not sell, rent or trade your personal information to any third-party advertiser, data broker or marketing company. Your data belongs to you and is used only to operate and improve your experience on the platform.
We only collect information that is genuinely necessary to run your account, process your PKR deposits and withdrawals, and keep the platform secure. We do not collect data we have no use for.
You have the right to access, correct and request deletion of your personal data at any time. Submit a request via our support contact and we will handle it promptly and transparently.
Payment credentials for JazzCash, Easypaisa, Raast and bank transfers are processed directly through your payment provider. e98 does not store full payment credentials on its own servers.
Cookies on e98 are used to keep you logged in, remember your preferences and understand how the platform is used — not to track you across the internet for advertising purposes.
This Privacy Policy applies to the e98 platform accessible at e98.bar and covers all services available on the platform — Casino, Slots, Live Casino, Bingo, Fish Games, Sports Betting and any other features we offer now or in the future.
When you register an account, make a deposit in PKR, place a bet on a Cricket match, spin a slot reel or contact our support team, you share information with us. This document explains what that information is, why we need it, how we store it securely, and what choices you have.
By registering an account and using e98, you confirm that you have read and understood this Privacy Policy and agree to the collection and use of your information as described here. This policy should be read alongside our Terms and Conditions.
We collect information in three main ways: information you give us directly, information generated automatically when you use the platform, and in limited cases information from third-party payment providers.
When you deposit via JazzCash, Easypaisa, Raast or bank transfer, your payment provider confirms the transaction to us. We receive confirmation data — such as transaction reference numbers and timestamps — but do not receive or store your full payment credentials or account passwords held with those providers.
We use your personal information only for the purposes listed below. We do not use your data for anything we have not told you about.
| Purpose | Why We Need It |
|---|---|
| Account management | Creating and maintaining your e98 account, verifying your identity and processing account changes. |
| PKR payment processing | Processing deposits and withdrawals via JazzCash, Easypaisa, Raast, bank transfer and other supported methods. |
| Platform operation | Delivering Casino, Slots, Bingo, Fish Games, Betting and all other platform features to your device. |
| Security & fraud prevention | Detecting suspicious activity, preventing unauthorised account access, identifying multi-accounting and protecting all players on the platform. |
| Responsible gaming | Monitoring activity patterns that may indicate problem gaming behaviour and applying deposit limits or self-exclusion tools when requested. |
| Customer support | Responding to your queries, resolving disputes and processing account-related requests. |
| Platform improvement | Analysing aggregated, anonymised usage data to understand which features are popular and how to improve the e98 experience for Pakistani players. |
| Communications | Sending important account notifications, deposit confirmations, withdrawal updates and platform announcements. Marketing communications are sent only where you have opted in. |
Processing PKR payments securely is one of our top priorities. Here is how payment data flows through e98:
e98 does not sell your personal data. We share information only in the limited, specific circumstances described below:
In all cases of data sharing, we require that the receiving party maintains appropriate data security standards and uses the information only for the specific purpose for which it was shared.
We retain your personal data for as long as your account remains active and for a reasonable period afterwards to fulfil the purposes described in this policy. Specific retention periods apply as follows:
As a player on e98, you have the following rights over your personal data. You can exercise any of these rights by contacting us using the details in Section 12.
Request a copy of the personal data e98 holds about you, including your account details and transaction history.
Request that we correct any inaccurate or incomplete personal data held in your account at any time.
Request deletion of your personal data. We will delete what we can, subject to legal and security retention requirements.
Request that we limit how we use your data in certain circumstances, such as while a dispute is being resolved.
Request your account and transaction data in a structured, readable format that you can use elsewhere.
Unsubscribe from promotional communications at any time via your account settings or by contacting support.
We will respond to all data rights requests within a reasonable timeframe. Some requests may require identity verification before we can process them, to ensure we are acting on genuine instructions from the account holder.
e98 is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 18. Registration requires confirmation that you are 18 or above, and we reserve the right to request identity verification at any point to confirm age.
If we discover that an account has been created by or for a person under 18, we will immediately close the account, delete the associated personal data to the extent possible, and return any real-money balance to the source payment method.
Protecting your personal data and your e98 account is something we invest in continuously. The security measures we have in place include:
While we take all reasonable steps to protect your data, no online platform can guarantee absolute security. You also play a part in keeping your account safe — use a strong, unique password for your e98 account and do not share it with anyone.
e98 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or applicable requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players.
We encourage you to review this page periodically. Your continued use of e98 following any update to this Privacy Policy constitutes your acceptance of the revised version. If you disagree with any changes, you should stop using the platform and may request account closure as described in our Terms and Conditions.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how your information is being used, please reach out to the e98 team. We aim to handle all privacy-related queries promptly and transparently.
For questions about responsible gaming tools or self-exclusion, please also visit our Responsible Gaming page. For general platform questions, our FAQ covers the most common topics.